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The following are the General Conditions of our domain service, Virtual Hosting, Resellers service,


VPS, Streaming and Dedicated Servers, applicable to all the accounts in their particularity, contracted in


The following are the General Conditions of our Virtual Hosting service and Resellers service, applicable to all accounts contracted at guarantees that all data provided through the forms will be used in the manner and with the limitations and rights granted by Organic Law 15/1999, of December 13, Protection of Personal Data (LOPD) (Spain ).

The treatment and management of them complies with the provisions of Royal Decree 994/1999, of June 11, which approves the Regulation of security measures for automated files containing personal data.

In order to protect your privacy, data collection forms are sent to systems encrypted using the HTTPS security protocol, guaranteeing confidentiality in the transmission of your personal data.

The Client authorizes for the use and computer processing of the personal data that it facilitates, being necessary its collection for the registration, rendering and invoicing of the service, as well as for the promotion of the products and services of StartPower

The client authorizes that such data, for technical and operational reasons, can be transferred and stored safely in the USA. The data may be provided to other entities with a regulated relationship with to enable the provision, control and billing of the service.

On the one hand, managed by Start Power Service, hereinafter ("StartPower"), On the other hand the ("Client"), Agree the following terms of this service contract:


For the Domains:

- "Client" any natural or legal person that completes the contract form for the registration and / or transfer of a domain name. This person does not have to agree with the owner of the domain name in question. In this case, as an intermediary between the registrar and the owner of the domain name, he must inform the latter of at least the obligations that the latter assumes in order to obtain said ownership with respect to the competent registrar.

- "Holder and / or Registrant" a natural or legal person who acquires the right to use the domain name chosen and granted only for the purpose of addressing in the Internet domain name system during the period determined by the Competent Registrar.

- "Contract" all the clauses included in this document, together with the contract form, as well as any additional information on the particular service contracted, chosen by the client, is collected in an updated manner, specifically, at the URL http: //, forming a unitary group that binds the parties.

THE REGULATIONS ESTABLISHED BY THE COMPETENT REGISTRARS (of the second level domain names under the corresponding extension) WILL BE COMPULSORY COMPLIANCE and, therefore, may condition the way the service is provided by StartPower, this regulation will also serve as an interpretation for the clauses of this contract in everything that affects them regarding the domain name, registration, transfer, resolution of conflicts, change of ownership, change of registrar, but will not affect the contractual relationship created between StartPower and the client.

- "Domain name" set of characters that through the DNS identifies an address (IP) on the Internet.
A particular server can have more than one domain name, but a specific domain name is only attributed to a server.

- "IDN (Internationalized Domain Names)" internationalized domain names, with multilingual characters of any language, understood as those different from those included in the English alphabet.

- "IDN .es: Internet domain names under the country code corresponding to Spain (.es) of second and third level with multilingual characters, understood as those of the Spanish languages ​​other than those included in the English alphabet, What are they:
á, à
é, è
í, ï
or, ò
ú, ü
l • l

- "IDN .ve: Internet domain names under the country code corresponding to Venezuela (.ve) of second and third level with multilingual characters, understood as those of the Spanish languages ​​other than those included in the English alphabet, What are they:
á, à
é, è
í, ï
or, ò
ú, ü
l • l

- "Registrar (Registrar)" national or international, public or private registrant authority or agency, authorized by ICANN to manage domain names and publish, through whois, the requested information of the owner, contacts and DNS of the domains that administer

Information about Generic Domain Registrars:
Information about the Registrars of territorial domains: "Registrar-Supplier" registrar, accredited by ICANN to register domain names, with which StartPower maintains a commercial relationship for the provision of the services object of this contract. - "Payment contact" person or legal entity responsible for the payment of the domain before the corresponding Registrar .- "Administrative contact" person or entity in charge of the management of a domain .- "Technical contact" person or entity in charge of the operation of Domain Name Servers - "ICANN (Internet Corporation for Assigned Names and Numbers)" a not-for-profit corporation formed to assume, among other functions, the responsibility for the location of the IP addresses, the protocol assignment, the address of domain name and server systems; in short, ensure the operation and stability in the network .- "WHOIS" is an interactive instrument of public access on the Internet that provides information on ownership, contact data and availability of a domain name or IP address. Client area (Administrative Panel): tool developed by OVH that is awarded to each client and that allows, among other actions, to contract and manage their products, consult the invoices issued, update their billing information, create authorized users, access the control panel and make authenticated requests, so that each order provokes the necessary technical and administrative actions for the development of the action required. Log and password: systems that allow the authentication of the client and / or its authorized users for access to the control panel via the web and the Administrative Panel, as well as for the request for aid and information about the contracted plan, that is, it is a system that guarantees that access to contracted plans, data and information is safe, reliable, truthful and always comes from customers or authorized users. StartPower uses these systems to identify, authenticate and verify the person of the client and / or its authorized users. For Hosting: - "Hosting Plans" space on the servers owned by StartPower where the client's domain name is located, administering the resources and applications of the plans that StartPower offers and that are collected in an updated manner on the company's website, The Hosting Plans submitted to the conditions of this contract offer a shared hosting on the servers of StartPower, that is, several websites of different clients are hosted on the same server .- "Resources and Applications" is about the technical characteristics and of computer programming facilitated and supported by the different Hosting Plans that the client contracts .- "Servers" computer equipment owned by StartPower where the data and the information that the client develops in the Hosting Plans offered by are stored or hosted. .- "Web Panel" is a tool developed by Plesk or Cpanel that is awarded, generally, with each Hosting Plan for the management by the client of the resources and applications available to the contracted plan, as well as activate other additional services or extensions whose prices are determined in an updated way in m in those Accommodation Plans that allow it.



2.1. - All the rates of the Plans offered by StartPower are expressed in Euros and in some cases in US $ and are specified on the page of each Plan within 2.2. - StartPower rates do not include VAT, so the Customer agrees to pay VAT corresponding to the services offered by StartPower in Spain. For clients with contracts subscribed from any other country in the world, fiscal invoices will not be issued, and the Client may request the issuance of a Digital payment receipt.

2.3. - Payment for the services contracted by the Client will be made on a monthly, quarterly, semi-annual or annual basis, according to their selection in the contract, for periods anticipated from their contract date.

2.4. - In the case of a registration, StartPower will invoice the first month at a time without the Customer having the right to a refund of said amount in case of wishing to cause the service to be canceled. The minimum hiring period will be one month from the date of registration. Extensions of the contract will be made automatically every month.

2.5. - Payments will always be made in Euros or US $ as the case may be and the only forms of payment accepted will be payment by credit card, deposit or bank transfer.

2.6. - If for any reason not attributable to StartPower, a receipt is unpaid, StartPower will be entitled to chargea surcharge for processing expenses that will cover the bank charges originated by such return and the cost of the administrative burden that this causes in the accounting department of StartPower.

2.7. - The price of the services include technical support service through support tickets. The hours of customer service by traditional telephone or by VOIP are from 10:00 am to 2:00 pm and from 2:00 pm to 8:00 pm, Spanish time, from Monday to Friday. The service hours for support is 24 hours a day via the ticket system. From the same day of its expiration, StartPower will have the right to cancel or suspend the Client's account until the situation is regularized. After the service receipt is unpaid in a period of 10 calendar days StartPower will have the right to eliminate the account with all the information of this.

2.8 - Payments made with cash deposits or electronic transfers from the same bank, will require a time of compliance up to 24 hours and payments made with checks or transfers from different banks will require a compliance time of 72 business hours.

2.9 The default of any of the invoices presented on the expiration date will produce the automatic suspension of any of the installed services, for the case of hosting a 10-day grace period will be given, for dedicated servers, VPS and Streaming 5 days of grace and notice of extension for up to 10 days of grace, for domains 30 days of grace and for accounts of any type of reseller up to 5 days of grace and notice of extension until 10 days of grace, after these periods of thanks the service it will be eliminated and no information will be backed up, therefore this elimination leads to the total loss of the information contained in any of the services, and the client releases StartPower and therefore of any responsibility for the loss of the information, making it clear that in clause 3.7.B it is clearly stated that the backup of the content information in the services is of the whole responsibility of the client.



Regarding domain names

3.1. - StartPower undertakes, if requested by the Client, to process on behalf of the Client the registration of its own domain before the authorized bodies for the registration of domains on the Internet (Internic), submitting to the registration procedures established by them.

3.2. - The data that the Client provides to StartPower for the registration of the domain name will be transferred automatically to the corresponding authorized body.

3.3. - StartPower will notify the Client of the domain name once the corresponding registration has been obtained from such organizations (If the client wishes, he can register domains on his own, in which case StartPower would not be responsible for processing or renewing them).

3.4. - The Client acknowledges that it is up to StartPower to make the request of the domain name before the authorized bodies, but the granting of registration of said domain name is the exclusive responsibility of such organizations. Likewise, the ownership and ultimate responsibility for the domain name rests with the Client. Subsequent domain name renewal invoices will be in charge and will be the responsibility of the client.

3.5. - In the case of a domain registered without cost for the client by StartPower represented by under the FREE DOMAIN FOR ALWAYS promotion, the domain will be registered in the Client's name. Being Ecodominio the owner of the same and his property can be granted to the client until thirty (30) days after its expiration when he requests it canceling the cost of the value of the domain at the time of the formal request, to be able to transfer the domain to another different provider the client must request this property that will never be denied and cancel the amount of the value of the domain at the price of the moment he makes his request without the right to renew the validity time in addition to the year that was granted free of charge, the plans subject to this Article are all those offered in the FREE DOMAIN FOR ALWAYS promotion.

3.6 International domains can be renewed freely up to 30 days after their expiration, after this period the domain user must cancel directly to the registrar (DirectI) the amount of USD $ 80.00 of procedures for the recovery of the domain and of not doing it within a period of 30 days plus the domain is free to be acquired by any other person or by StartPower This term of renewal is given by StartPower as a courtesy to its customers and does not indicate obligation and that is why StartPower when winning a domain is free to do with the domain what It seems best to you, because at the time of expiration, the client loses all rights of usufruct and Any claim on the domain to StartPower or EcoDomain in its absence and accepts to release them from all liability for the customer's default. In the case of domains .VE is subject to the rules established by NIC.VE.

3.7. Domains .VeStartPower only takes the request the domain and does not check the availability of it, it is the responsibility of the client who wishes to purchase a domain VE check its availability in NIC.VE only valid registrar for the registration of these domains, in the case that the client requests a VE domain and this is already registered the client must take another registration option in no case StartPower will make any money refund .

3.8- The application for registration of a domain does not mean the reservation of the same, the domain will be registered at the time of receiving the payment either in credit card or in deposit or electronic transfer including in this time the conformity of the payment as established in clause 2.9, if in the period of the application for the registration of a domain and the conformity of the payment by any payment method, the domain is registered p or a third party, StartPower will not be responsible for this, being in cash the income of the client for the acquisition of any other service of the same value or as part of payment of the new product, whether it is greater or less than the value entered.

3.9- If the client makes the payment on the last day of grace or the last day of renewal with payment of penalty, by the known methods, exempts StartPower and therefore for the possible loss of ownership, since the client is aware of the time limits to confirm a payment.3.10- Performing SPAM with a domain leads to the absolute loss of this.3.1.B - Acceptance of orders by StartPower. StartPower reserves the right to accept any request for services from Customers. It will be understood that an order has been accepted when the Customer receives a written confirmation of acceptance by StartPower. StartPower undertakes to explain to the Customer in writing the reasons for non-acceptance of an order by electronic or postal mail.

3.2.B - Obtaining information by StartPower. StartPower will perform the necessary technical processes to dump the information contained in the computer supports provided by the Customer, in the area assigned for that purpose in the StartPower Servers, committing the Client to provide StartPower with all the information and documentation necessary to perform said procedure. until its total completion.

3.3.B - Modification of the information by the Client. In the event that, after the signing of this contract, the Client wishes to introduce modifications in the Information contained in the contract, it must proceed to this, via Administrative Panel.

3.4.B - The Customer may request StartPower increases in the assigned area (disk space, transfer fee), however, said increases will be invoiced to the Customer in accordance with the current rates of StartPower.

3.5.B - Interruptions in services. StartPower reserves the right to interrupt a specific Plan, as well as to vary the conditions or prerequisites to continue offering it. In these cases, which will always be for reasonable reasons, StartPower undertakes to inform the Client sufficiently in advance of the reasons that lead him to make such a decision.

3.6.B- Transfer rate (see Annex in FAQ)

3.7.B- It is understood that all the information that the user enters in his site is of his entire responsibility and he and only he must maintain an endorsement of all this, both of the pages as well as the databases and email accounts, StartPower is not responsible for this information or for its loss, due to fortuitous events such as hacking, fires, earthquakes or others beyond its control.

3.7.C-With respect to UNLIMITED plans offered on our page, being a shared server the unlimited disk space will be up to 20GB which is the reasonable use of one and up to 3 web pages, since a greater use may collapse our services, it is not allowed at all storage of any kind that occupies this space especially music files, videos and movies. We reiterate that the plan is only for use of web pages, it is not a storage server.

3.8.B-Anti Spam Policies: StartPower has a zero policy on Spam, Junk E-mail or UCE. Spam, Junk E-mail and UCE are defined as: sending the same, or substantially similar, unsolicited email messages, commercial or otherwise, to one or more email accounts. A message is considered unsolicited if the conditions of a newsgroup are violated or if it is sent to a mail account that has not requested the message. UCEs also include e-mail with forged headers, mail server relays comprometidos, and false contact information. This prohibition extends to the sending of unsolicited emails from another service, which in any way implies the use of the StartPower servers whether or not the message actually originated from our network. Withdrawal From the Block: If the client's actions have caused the StartPower mail servers or the ranges of the IP addresses of StartPower are placed in the blacklists and other mail filter software systems, used by StartPower on the Internet, will determine to the client € 110.00 of penalty to the account of client and € 100.00 for administrative expenses incurred to eliminate complaints in the blacklists and to protect mail servers and IP blocks. Mailbox Accounts. Using our network to receive responses from unsolicited emails (Spam) sent from a third party network is prohibited. Header forgery: Forgery of the headers ("spoofing") is prohibited. Spamming Proxy: Spamming via third parties through a proxy, incorporation of lists of proxies, or installation of software to send through proxies is prohibited. . Retransmission The configuration of a mail server to accept and to process the messages of third parties to send without user identification and authentication is prohibited. Massive Mail: Massive unsolicited mass mailing considers Spam. Unsolicited email is defined as an email sent to an account that has not been registered within a customer's mailing list. Mass mail senders must keep complete and accurate records of all affiliates on their mailing list, including email and their headers, and provide such records to StartPower if required. If the client can not verify that the complainant is an affiliate of their mailing list, the complaints are considered proof that they did not subscribe and the mail will be unsolicited (Spam). Mailing Lists: The StartPower bulk submission rules also apply to Mailing Lists. The policy is indicated as follows: A list is acceptable if those who receive the mail have voluntarily signed up to receive information via e-mail, using a software to verify enrollment in the process. The list should also allow the automatic withdrawal of all customers who do not want to receive more information in the future.

3.9.B-IP Allocation: StartPower manages an Internet network in which multiple client servers reside. Clients will not use the IP addresses that were not assigned to them by the administrators or the NOC network. Any server that uses IP addresses outside the assigned range will be suspended from network access until the transfer of the IP addresses can be corrected. The use of an unauthorized IP will result in a charge of € 25.00. For use of an unauthorized IP that creates a customer for a third party will cause the interruption to the service and will result in a € 110.00 charge until it is solve the IP assignment.

3.10.B-IRC: StartPower prohibits IRC. The servers or sites that place IRC will be considered to be in violation of these conditions.

3.11.B.-Attacks: any malicious activity that is observed and this originating in the server of a client can lead to immediate suspension of service without notice nor protest. Resellers: Resellers are responsible for the conduct of their customers and agreeing with these terms of use will be the same for their customers. Resellers must inform their clients of these policies of use and the consequences of their violation.

3.12.B.- Forums: The Forums must comply with the standards established by the Internet community. Prohibited acts include, but are not limited to, the following: Placement of articles and / or URLs for commercial purposes, except when allowed by the administrator or the FAQ of that particular group. Placing of binary files to groups that they do not take into account binary placements in group conditions. Excessive cross-posting and / or excessive multi-posting, is considered to be the equivalent of spamming in the Forum. StartPower reserves the sole authority to determine the notices constituting Cross-posting or excessive multi-posting

3.13.B.-Suspension and Cancellation: StartPower will use reasonable care in notifying the customer and in resolving the problem resulting in the less amount of service interference as reasonably possible. StartPower reserves the right to suspend service to any client located in our Servers for the violation of the conditions of use without notice or protest. StartPower reserves the right to terminate service for the violation of the conditions of use without notice or protest.

3.14.B.-Those of the conditions of use will give rise to the following: A notification warning via ticket, or by phone 72 hours in advance to solve the problem, 72 hours are the standard notification; situations involving law enforcement, phishing, fraud, forging and searching for passwords, network interference, denial or interruption of service, use of IRC, or other malicious activity may reduce the time frame of the notification. Failure to resolve the violation of the conditions of use within 72 hours will result in the following: Removal of content that violates the service Removal of server DNS Server temporary shutdownCheckout of mailout

3.15.B. - The recidivism of the aforementioned terms will give rise to the following actions: Immediate disconnection of the service without reactivation. Penalty of € 100.00 if the client explains the violation.



StartPower reserves the right to establish certain rules regarding the use of the services and content of the Clients' pages. These rules are described here:

4.1 Content of the pages The client exempts us from any liability arising from the content of the published information and undertakes not to provide us with any material that is injurious to the rights of third parties.

4.2 The client may not publish any material that contains images or text referring to child pornography. Likewise it can not make reference to external sites to our servers that contain this type of material. The Client is solely responsible for taking care of the type of banners or links that he admits on his site, which could link to material such as the one described.

4.3 The Client may not publish any type of licensed material unless it has ownership of it. Nor may publish crackers or how to obtain them, or any material that violates the Intellectual Property laws, both software and music.

4.4 The Client undertakes not to abuse the resources for any reason, this includes SPAM of any nature, regulated or not in their local legislation, nor exceed the transfer rate assigned to the contracted plan.

4.5 StartPower reserves the right to deny accounts with grace period when it deems appropriate and at its own discretion. As we do not plan to submit your web pages for prior examination, the client accepts that we can cancel access to your page if we discover that the content of the same is harmful to the interests of third parties, contains child pornographic material or references or links to external sites, or contrary to international laws about illegal content, which include: Terrorism, Defamation against people or StartPower, and those that have been described previously. The client will always be able to demonstrate that said contents do not contravene these conditions, in which case, if the proofs were convincing, the access will be restored immediately.



5.1. - StartPower guarantees, during the term of this contract, the availability of the assigned space, or its modifications, as established in clause three.

5.2. - Likewise, StartPower undertakes to make its best efforts to guarantee the adequate storage of the Information, so that it is available to Internet users uninterruptedly during the term of this contract.

5.3. - However, StartPower shall not be liable for interruptions in the availability of said Information due to causes of force majeure or beyond the control of the StartPower. The following elements or resources are considered outside the control of the StartPower, among others: Modem User's computer system Net PC or Web PC Connection software Navigation software Applets, ActiveX controls and navigation program plugins Virus Dial-up network, ISDN, frame relay, cable, satellite and any other transport or telecommunications infrastructure Failures not foreseen in the Hardware / Software of the Servers Acts of Force Majeure

5.4. - StartPower may temporarily interrupt the storage of the information on its servers, or the availability of it by Internet users, for security reasons, or by restructuring the computer resources of StartPower aimed at improving its services. storage and provision of information through the Internet. In any case, StartPower will make every effort to ensure that such interruptions affect the Client in a minimal way. StartPower will not be responsible for the damages caused by these interruptions, if these are caused by any of the reasons described in points 5.3. and 5.4,

5.5. Support StartPower is only obliged to provide the necessary support for the contracted service. Even though the intention of the company is to establish a direct working relationship with each client, our workload can cause that eventually they can not answer queries that are not directly related to the service provided. StartPower will provide permanent support to all its customers who are up to date in the payment of their service. For this the official way of requesting support is through the Support Center. Any other medium used, including the interactive window that we may have on our home page, has been established only for the purposes of answering visitor inquiries, not for direct support, therefore, has no obligation to maintain those active systems during the 48 hours. Support requests have a maximum response time of 24 hours, although our average response is within the first 120 minutes of the request generated. According to the workload, our technicians will respond in the shortest possible time, never exceeding the maximum deadline unless the specific request of the client requires more time for its final solution. E-mails sent by customers or response from E-mails sent by our systems requesting information or support will be automatically deleted by our system and nobody will read them since the only acceptable way to request help, support and information is through tickets of our support system and for this we have enabled on all our pages a button marked with the word SUPPORT, in the case that the service is out of the network we will only accept support emails. Not receiving support response emails, is not indicative or excuse for the non-response of the same, since the system of support generates a number with which the client can enter the system to verify if he got any answer u ticket

5.6- Dedicated servers and VPS do not have any type of support since they are self-managed, StartPower and therefore only offers, reinstallation of the operating system at no cost for clients of dedicated servers, automatic restarts or manuals without cost for server clients and in case of extreme failure, the server will be virtualized in rescue mode so that the client can repair the server's software problem or recover its data. For VPS customers will have a PROXMOX panel where they can turn off, turn on or restart their computers and tempt a console to connect to their operating system even when the VPS is out of service as long as the damage does not eliminate the start of the VPS, they can also unlimitedly install the selected operating system by itself and exchange support via the operating system for a different one via support up to 3 times at no cost. The loss of data or information is made clear in the condition of clause 3.7.B of the entire responsibility of the client to maintain a backup of their information. StartPower offers backup packages for all its Dedicated or VPS clients.

5.7- It is responsibility of the client the security of its dedicated server, since this is delivered with the operating system and as the case may be with its web panel, all the server security software will be paid by the client. There is a large number of products in the network that are totally free to secure the server.

5.8- It is the responsibility of the customer to secure their hosting space, StartPower delivers these spaces both individual and reseller with the necessary security for the server , the client should avoid giving 777 permissions to both files and folders and avoid open channels in their PHP.INI propis or .https files to avoid intrusions to their space or the server, thoroughly review Open Source scripts and keep them updated, not install cracked programs or nulled, as well as free programs or scripts if they do not come from a recognized firm.

5.9- The configuration of the shared servers will not be modified in any aspect since this could affect its security.

5.10- Software installation or cracked script or nulled are automatic reasons for definitive suspension of the service, for violating the property intellectual of the developers of them. This type of failure does not generate a refund of money.



6.1. - The Customer exonerates StartPower from any responsibility related to the content of the Information delivered to StartPower for its storage in the assigned area of ​​the StartPower Servers.

6.2. - The Customer is solely responsible for any claim or legal action, judicial or extrajudicial, initiated by third parties against both the Customer and against StartPower, and based on the content of such information, the Customer assuming as many expenses, costs and indemnifications as possible. irroto StartPower on the occasion of such claims or legal actions.

6.3. - Any user who deposits information on the StartPower server, in the form of web pages, or in any other way that allows access by third parties, will not become, by virtue of such act, a partner or collaborator of StartPower, but rather will be an independent content publisher or publisher. By connecting the server to the network, StartPower does not become the publisher or distributor of the information deposited by the user in the StartPower system, and therefore, it does not assume any responsibility for the damage that said contents may cause. to other users. The Client recognizes that the information to which he can access through the access service is the responsibility of the person who prepares it. Consequently, StartPower will not be responsible in any case and under no circumstances for the content of the information of third parties to whom the Client can access, or the damages that the Client may suffer by virtue of such third-party information, regardless of whether access to such information is made through direct or consecutive links, whose origin is found on the websites of served by StartPower. Also considered resources that are beyond the control of StartPower, among others, the following: Programs, texts and user data Newsgroups not moderated by the server itself Newsgroups of other servers Chats Distribution lists FTP and Telnet accounts Images of users ( .jpeg, .gif, .bmp etc.)

6.4. - In order to prevent infringements in which StartPower may be declared a subsidiary civil liability, the Client expressly authorizes StartPower to carry out the necessary control measures to verify the kind of information deposited in the server under its administration. This authorization includes the monitoring of email messages and access to password protected areas. The Client also authorizes StartPower to provide the data that is required by the State security forces, in the course of a police investigation.

6.5. - StartPower has a page or form in which any person affected by the activity of any of its Clients in the network, or by the information deposited in the server managed by StartPower, can communicate to the administrator of the system the origin of the acts or the information that you consider illegal or immoral.

6.6. - StartPower undertakes to make the maximum effort to maintain an acceptable level of compliance with its contractual obligations, but can not guarantee, explicitly or implicitly, the continuity of the service at any given time, the integrity of the information stored or transferred through of your system or the Internet. StartPower is not responsible for unauthorized access by third parties to customer information stored in the system, loss or corruption of the same.

6.7. - StartPower shall not be liable to the Client, nor to the Clients of this for any damage arising from these cases, including in them: total or partial loss of information, inability to access the Internet, or inability to transmit or receive information caused for delays or interruptions in service, whether or not they are the responsibility or negligence of StartPower.


7.1. - The Client guarantees that he owns the Information stored in the assigned area or that, in any case, he has the corresponding authorization to disclose the Information through the Internet.

7.2. - In order to guarantee the purposes of this contract, the Customer authorizes StartPower to make a backup copy of the information delivered by the Customer to the StartPower during the term of this contract.

7.3. - StartPower owns all rights to its trademark, services, patents and knowledge related to the design and operation of the Service Plans it offers, as well as the hardware and software necessary to make them work. This contract does not constitute a license to the Client to use these rights for other purposes.



8.1. - The Client acknowledges that, by virtue of its contractual relationship with StartPower, it could have access to information and materials related to business plans, customer lists, technology or marketing strategies of great value for StartPower and that should not fall into power of third parties.

8.2. - The Client undertakes not to use this information for his own benefit or that of third parties not authorized by StartPower.

8.3. - The Client also undertakes to take the necessary measures so that this information does not fall into the possession of third parties.

8.4. - The Client also undertakes to return or destroy these materials once their contractual relationship is terminated.tual with StartPower. StartPower reserves the right to request damages from the Client in case of non-compliance.


9.1. - The Client authorizes StartPower for the use and computer processing of the personal data provided, which for technical reasons and the location of our servers (or for operational reasons), will travel to the USA. where they will be stored. For its part, StartPower undertakes, in the use of these data, to respect your confidentiality by accessing them solely and exclusively for billing purposes, as well as not to transfer them to third parties without your consent and to use them only for the purpose for which they were collected. .

9.2. - The user may exercise their rights of access, rectification, opposition and cancellation of their personal data, but must at least provide a valid e-mail address and telephone number for the purpose of communication between both parties for the duration of the contractual relationship.



10.1. - The relationships between the parties are those of a Client and a service provider.

10.2. - The Client will not have any right to force StartPower before third parties without the express consent of StartPower.

10.3. - Except if the procedural law requires otherwise, the parties agree to communicate by email, fax or postal mail, using the most current addresses and numbers in their possession. The parties will be obliged to keep proof of having made the notifications to the opposing party.


11.1. - Renewal of the contract This contract is understood to be renewed tacitly if the parties continue to comply with their contractual obligations. However, it may be canceled in advance, in the following cases: On behalf of the Client, by written notification at least 15 days before the date on which you wish to terminate the relationship. By StartPower, by means of communication to the Customer with at least 5 days in advance, expressing the causes of the cancellation and giving the Client the opportunity to correct them if there is a case. On the part of StartPower, by simple communication by e-mail without advance notice, in the event that the Customer fails to comply with the points of these conditions expressly referred to child pornographic material, SPAM activities and those that attempt against the integrity of persons or StartPower .

11.2. - General regime This contract will be terminated for the general causes established in the applicable legislation, and especially for breach of the obligations arising from this writing. However, StartPower may immediately terminate this contract if: StartPower receives a notification by which it is notified that the content of the Information infringes the rights of third parties, or causes damages to them; or StartPower receives a notification informing it that the content of the Information may constitute a criminal activity in accordance with the legislation of the country of origin of the issuer of the notification, regardless of whether the content of the Information constitutes or not offense in accordance with the legislation of the country of residence of the Client or StartPower. In the event of breach of payment obligations established for the Client under this contract. In the event of a "mailbombing" or excessive traffic originated directly or indirectly by the Customer, which alters the operation of the server. StartPower receives a notification of SPAM produced by the client or by one of the client's accounts, in addition to suspending the infringing account the client must pay in Bolivars at the official rate the amount of US $ 330 per penalty.


12. - SUBROGATION The rights and obligations of the Client can not be subrogated by third parties without the written consent of StartPower, which undertakes to reason the causes in case of non-acceptance.


13. - MODIFICATIONS TO CONTRACTStartPower may at any time make changes to the terms of this contract if you notify the Client at least 10 days in advance. It will be understood that the Client accepts if after this period he continues using the services of StartPower. The changes proposed by the Client must have the express approval in writing of StartPower to be valid.

14. - PARTIAL NULLITY If any part of this contract is contrary to law and, therefore, invalid, it will not affect the other provisions in accordance with law. The parties undertake to renegotiate those parts of the contract that are null and void and to incorporate them into the rest of the contract. 15. - APPLICABLE LEGISLATION AND COMPETENT JURISDICTION 15.1. - The legislation applicable to this contract is Spanish, according to the decision of StartPower.15.2. - For any legal matter, both parties submit to the Courts and Tribunales of the City of Madrid with resignation to its own jurisdiction, if this one were another one. provides Web Hosting services since 1997, with the most complete web hosting plans for Linux and Windows. Our hosting plans have the most modern technologies in backup, hardware and software, which guarantees a 99.99% Uptime At the same time our personalized support in Spanish 24 hours a day gives you all the tools so that your sites are always online for your visitors.













Information from the Digital Millennium Copyright Act (DMCA)

Start Power Service ("StartPower", the "Provider") respects the intellectual property rights of third parties and responds to allegations that material protected by copyright has been published, uploaded or shared on or through ( the "Site") without the authorization of the copyright owner in accordance with the secure port established in the Digital Millennium Copyright Act ("DMCA"). Start Power also, in appropriate circumstances and at its discretion, will deactivate and / or cancel the accounts of users who may repeatedly infringe or infringe the copyrights of third parties in accordance with the DMCA.
A. Notification of alleged copyright infringement
The DMCA offers a resource for copyright owners who believe that the material that appears on the Internet infringes their rights under the copyright law of the United States. UU If you believe in good faith that the use of materials on the Site infringes your copyright, you may send a notice to the Provider requesting that the material be removed or that access be blocked. If you believe that your work has been copied and made available through the Site in a manner that constitutes copyright infringement, you may send a written document to the Designated Agent of [Company] (as set forth below) that contains the following (a "Notice"):

  1. A description of the copyrighted work that you claim has been infringed and, if several copyrighted works are covered by a single notification, a list of all those works.
    The identification of the URL or other specific location that contains the material you claim infringes your copyright as described in Article 1 above. You must provide us with reasonably sufficient information to locate the allegedly infringing material.
    A physical or electronic signature of the copyright owner or a person authorized to act on their behalf of the owner of an exclusive right that is allegedly infringed;
    A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the applicable law.
    A statement from you that the information contained in your Notice is accurate and that you declare under penalty of perjury that you are the copyright owner or that you are authorized to act on behalf of the owner.
    Your name, mailing address, telephone number and email address.

If you believe in good faith that a notice of copyright infringement has been misrepresented by the Provider against you, the DMCA allows you to send a counterclaim to the Provider. The notifications and against notifications must comply with the current statutory requirements imposed by the DMCA; see for details. Notifications and counter-notices regarding the Site should be sent to the designated Start Power agent:
Copyright Agent
Start Power USA
Phone: +1 (786) 600-1296
Please note that you may be liable for damages, including court costs and attorneys' fees, if you misrepresent that the content uploaded by a user of the Site infringes your copyright. The provider suggests that you consult with your legal advisor before filing a notification or counter notification.
Upon receipt of an appropriate Notice, Start Powe will remove or deactivate access to the allegedly infringing material. We will also notify the alleged violator of the DMCA Contract Notification Procedure described below in Section B whereby the alleged violator can respond to your claim and request that we restore this material.


B. Counter notification procedure

If you believe that your own copyrighted material has been removed from the Site in error, you may send a Written Notice of Violation to our Designated Agent (as identified above) that includes the following:

Identification of the material that has been removed or disabled and the location in which the material appeared before it was deleted or disabled.

A statement that you accept the jurisdiction of the Federal District Court in which your address is located, or if your address is outside the United States, the District of Delaware or any other judicial district in which Start Power is located.

A statement that you will accept the process service from the party who filed the Notice or the party's agent.

Your name, address and telephone number.

A statement under penalty of perjury that you believe in good faith that the material in question was removed or disabled as a result of an error or misidentification of the material to be removed or disabled.

Your physical or electronic signature


If you send to our designated Representative a valid and written notice of complying with the requirements described above, we will restore your disposed or disabled material within 10 to 14 business days from the date we receive your Countercurrent Notice, unless our Agent designated receiving notice for the first time Party submitting the original Notice informing us that said party has filed a legal action to prevent him from participating in an infringing activity related to the material in question.
Please note that if you misrepresent that the disactivated or deleted content was removed by mistake or by misidentification, you may be liable for damages, including costs and attorneys' fees.

C. Repeat the offender's policy

In accordance with the DMCA and other applicable laws, at our discretion, we will disable and / or terminate access to the Site by users who may repeatedly infringe or infringe the copyrights of third parties.


D. Access for rights holders

Star Power generally allows registrations only for scientific users. However, we provide access to the rights holders with a special request, so that rights holders can verify and find possible infringements of copyright in Start Power.
If you are, or represent, a rights holder and wish to request access for the purpose mentioned, indicate it during the registration process. If you have problems with the registration process, you can contact the Start Power DMCA agent (as mentioned above) to request a manual registration.


Online information on dispute resolution (ODR)
If you are a consumer residing in the European Union (consumer as defined in Article 4 of EU Directive 2013/11 / EU), the EU Commission provides an online Dispute Resolution (ODR) platform for the extrajudicial resolution of disputes contractual obligations. You can find the link to this platform here: http: //













Acceptable use policy

Updated: June 29, 2017

This Acceptable Use Policy ("AUP") is published by Start Power, ("Start Power") in an effort to provide Start Power users with a secure and secure system for processing electronic payments through the application of acceptable use, legal and compatible of all Start Power products. All users of Start Power services ("Services") - those who access some of the Start Power Services but do not have accounts ("Visitors"), as well as those who subscribe to Free Services ("Members not paid ") and those who pay a monthly service fee to subscribe to the Services (" Paying Members "): you must comply with this AUP. Members and paid members are collectively ("Users" or "User"). The following terms complement each and every agreement between the users and Start Power and apply to their use and access to any website owned or operated by Start Power, interactive voice response system or banking system, as well as all data transmissions, request, API interface, email network or other unspecified storage or data transmission system provided by Start Power.

Prohibited behavior
Users can access and use Start Power only in a compatible way only for legal purposes. Users are responsible for any transmission they send, receive, publish, access or store through Start Power, including the content of any communication. Transmitting, distributing or storing any material that violates any applicable law is prohibited. In addition, the following non-exhaustive list details the types of illegal or harmful conduct that are prohibited and constitute a violation of this AUP:
Illegal Use of the Services to transmit any material that, intentionally or not, violates any applicable local, state, national or international law, or any rule or regulation therein stipulated.


Fraudulent conduct / activity Offer or disseminate goods, services, schemes, fraudulent promotions or similar fraudulent activities (eg schemes to earn quick money, chain letters and pyramid schemes).
Infringement Infringement of intellectual property rights or other property rights, including, among others, material protected by copyright, trademark, patent, trade secret or other intellectual property right. The infringement may result from the unauthorized copying, distribution and / or publication of images, logos, software, articles, musical works and videos.


Offensive materials Disseminate or publish material that is illegal, libelous, defamatory, obscene, indecent, lascivious, harassing, threatening, harmful, invasive of privacy or advertising rights, abusive, incendiary or objectionable as determined by Start Power.
Export violations Including, among others, violations of the Export Administration Law and the Export Administration Regulations administered by the Department of Commerce.
Non-compliance with the policies of the third-party website Violation of the rules, regulations or policies that apply to any network, server, computer database or third-party website that you access.
Harmful content Disseminate or publish harmful content, including, but not limited to, viruses, Trojan horses, worms, time bombs, zombies, cancelbots or any other programming routine that may secretly damage, interfere, intercept or hijack any system, program, data or personal information.
Forgery or impersonation It is prohibited to add, delete or modify the identification network header information in an effort to deceive or cheat. Attempting to impersonate any person, company or other entity, or attempting to involve unauthorized affiliation with any person, company or other entity through the use of forged headlines or other identifying information is prohibited.
Unsolicited Email (Spam) Use of the Services to transmit unsolicited commercial emails or unsolicited mass emails. Activities that have the effect of providing unsolicited commercial e-mail or unsolicited mass e-mail, whether that e-mail is commercial or not, are prohibited.
For the purposes of this AUP, an email message shall be deemed not to have been requested if (i) it is sent to a recipient who has not requested or expressly invited it, (b) with whom the sender does not have a existing personal or business relationship, or (c) who has requested that the sender not send you more email messages or (ii) said email message is considered unsolicited under any applicable local, state or federal law or regulation. In addition, Users are prohibited from using the services or network of another provider to send spam or to promote a site hosted or connected to the services or the Start Power network.
Unauthorized access Using the Services to access or attempt to access the accounts of others, or to penetrate or attempt to penetrate, the security measures of Start Power or the software or hardware of another entity, electronic communications system or telecommunications system, or whether or not the intrusion results in corruption or loss of data. Provide a username and / or password of Start Power to anyone other than the officially registered owner of such username and password and / or access the Start Power system using a password that has not been specifically granted to him.
Collection of personal data Using the Services to collect, or attempt to collect, personal information about third parties without your knowledge or consent. You must not provide Start Power, or use the Service to process, any information related to (i) children under 13 years of age; (ii) PHI as defined by the Health Insurance Portability and Accountability Act; (iii) information defined as sensitive information according to EU privacy laws (for example, racial or ethnic origin, political opinions, religious or philosophical beliefs, union membership, information that specifies the individual's sexual life), or (iv) any other information prohibited by laws or regulations in a country in which the Merchant does business.
Resale of services Resale of Services without the authorization of Start Power.
Interruptions in the network and hostile activity. Use the Services for any activity that adversely affects the ability of other people or systems to use Start Power or the Internet. This includes "denial of service" (DoS) attacks against another network host or individual user. Interference or interruption of other network users, network services or network equipment is prohibited. It is the user's responsibility to ensure that their network is configured securely. A user can not, through actions or omissions, allow others to use their network for illegal or inappropriate actions. A user can not allow their network, by action or inaction, to be configured in such a way as to give a third party the ability to use their network illegally or inappropriately.
Expose Start Power Use the system in a way that exposes or may expose Start Power, its customers, partners or suppliers, or any other person or entity that uses the StrtPower system to abuse, present claims, retaliate, connectivity problems or other negative impact.

NOTIFICATIONS OF AUP VIOLATIONS OF START POWER Any violation or possible violation of this AUP can be reported to

If available, provide the following information: the IP address used to commit the alleged violation; The date and time of the alleged violation, including the time zone or the GMT compensation; Evidence of the alleged violation.

Start Power takes abuse of your systems very seriously, and will investigate all complaints received and take appropriate action when necessary. However, please note that solutions to abuse reports are made at the sole discretion of Start Power. The receipt of a complaint is not a guarantee that Start Power will take the action requested, or that Start Power will take any action at all.
In the event that Start Power decides to take action, the following are some, but not all, possible responses to complaints:

Emission warnings: written or verbal

Remove any content that is in violation of this AUP. Suspend the user's account

End user account

Bill the user for administrative costs and / or reactivation charges

Carry out legal actions to order infractions and / or collect damages, if any, caused by violations

Start Power may involve or cooperate with law enforcement authorities if criminal activity is suspected. In addition, users who violate this AUP may be subject to civil or criminal liability. Start Power shall not be liable for damages suffered by a User or a third party as a result of, directly or indirectly, any action taken by Start Power in accordance with this AUP.


Start Power reserves the right to revise, amend or modify this AUP, our Terms of Service Agreement and our other policies and agreements at any time and in any way. Notice of any revision, amendment or modification will be published in accordance with the Terms of Service Agreement and will be effective when posted.














Report abuse

EcoDominio does everything possible to avoid abuse and infringement of rights by merchants who use their service, web payment pages, customer portals, websites of booking pages and automated system emails. However, because much of this content is loaded and controlled by users, Start Power has no control over all content that is uploaded and subsequently displayed, and Start Power does not have control of all email addresses to which is the email address of the system.
If you have a complaint about any content uploaded to a Start Power website by any user, or an email received from a Start Power server sent on behalf of a Start Power merchant, or any other violation of the Acceptable Use Policy of Start Power, notify Start Power so you can deal with it immediately.
Follow the instructions below to report abuse related to any Start Power hosted web page, customer portal or reservation web page or any email generated by the Start Power system.


To report SPAM generated by a Start Power server:
Send an email to that contains the following information:

"SPAM abuse report" in the subject line of the email

Your full name (and company name, if applicable)

Your email address

your e-mail

A telephone number that can be contacted during normal business hours.

A copy of any email that you think is SPAM (attach the email so the headings can be examined).


To report the identity theft on a page or site hosted by Start Power:

If you believe that a Start Power web page, a customer portal, or a reservation page website is used to illegally impersonate your company or if you incorrectly present yourself as an authorized representative of your company, you will appreciate it. send an email to that contains the following information:

"Report of abuse of impersonation" in the subject line of the email

Your full name and title

Your company name

Your email address

your e-mail

A telephone number that can be contacted during normal business hours.

The URLs of the page or pages you create contain fraudulent or unauthorized information.

A clear description of why you believe that the pages indicated constitute an impersonation of your company.


To report copyright / trademark infringement on a payment page on the Web or on a reservation page Website hosted by Start Power:

Send your complaint by mail to:
Start Power Services.
Department of Abuse

Telephone: +1 (786) 600-1296

(You can also send your complaint by email to, but Start Power must receive a signed complaint to act on it and resolve the copyright / trademark problem).
Your complaint must include:

Your full name (and company name, if applicable)

Your email address

your e-mail

A telephone number that can be contacted during normal business hours.

The URL (s) of the page or pages that you believe are infringing your copyright or trademark.

The name of the companies allegedly infringing the copyright / trademark (or the name of the company that is displayed on the hosted pages of Start Power for the alleged infringer).

A clear explanation of how and why you believe your copyrighted property / trademark has been infringed. This may include:

USPTO registration numbers for any registered trademark or trade name that you believe is being infringed.

The URLs of your web pages that you believe have been reproduced (or believe that items have been reproduced) without your authorization.

Any other proof of ownership of the content that you believe is being infringed.

Date of first use of any content that you believe is being infringed.


The following certification language:

By submitting this notice, I declare that in good faith I believe that the use of the copyrighted content / trademark described above, in the matter of the complaint, is not authorized by the owner of the copyright / trademark, its agent or the law . I also declare that the information in this notice is accurate. And, I declare under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the copyright / trademark allegedly infringed.


The letter must be signed by the owner of the copyright / trademark, or by an authorized agent of the owner of the copyright /

registered trademark).
Your complaint must include:

Your full name (and company name, if applicable)

Your email address

your e-mail

A telephone number that can be contacted during normal business hours.

The URL (s) of the page or pages that you believe are infringing your copyright or trademark.

The name of the companies allegedly infringing the copyright / trademark (or the name of the company that is displayed on the hosted pages of Start Power for the alleged infringer).

A clear explanation of how and why you believe your copyrighted property / trademark has been infringed. This may include:

USPTO registration numbers for any registered trademark or trade name that you believe is being infringed.

The URLs of your web pages that you believe have been reproduced (or believe that items have been reproduced) without your authorization.

Any other proof of ownership of the content that you believe is being infringed.

Date of first use of any content that you believe is being infringed.


The following certification language:

By submitting this notice, I declare that in good faith I believe that the use of the copyrighted content / trademark described above, in the matter of the complaint, is not authorized by the owner of the copyright / trademark, its agent or the law . I also declare that the information in this notice is accurate. And, I declare under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the copyright / trademark allegedly infringed.


The letter must be signed by the owner of the copyright / trademark, or by an authorized agent of the owner of the copyright / trademark.


To report any other type of abuse:

Send an email to, which contains the following information:

"Report of abuse" in the subject line of the email

Your full name (and company name, if applicable)

Your email address

your e-mail

A telephone number that can be contacted during normal business hours.

The URL (s) of the page or pages you create constitute abuse (if applicable)

The name of the companies responsible for the alleged abuse (or the name of the company shown on the hosted page (s) of Start Power for the alleged abuser)

A complete description of the abuse

A statement of the corrective action you want Start Power to take



Start Power takes abuse of your systems very seriously, and will investigate all complaints received and take appropriate action when necessary. However, please note that solutions to abuse reports are made at the sole discretion of Start Power. The receipt of a complaint is not a guarantee that Start Power will take the action requested, or that Start Power will take any action at all.
There is no promise or implicit confidentiality for any report of abuse, in any form, made to Start Power. Start Power may, at its sole discretion and without notice to the reporting party, share any report of abuse with the Start Power Customer against whom it was filed, with a lawyer, with the police, or with any other third party.
In addition, all official responses to abuse complaints will be made in writing or by email to Any verbal communication of the employees of Start Power, or any correspondence of the employees of Start Power that use an alternative email address, CAN NOT be entrusted as official answers or promises of action of any kind. pie de pagina

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